AI Agents are not going to kill your SaaS

LLMs are stochastic parrots. They just predict the next most likely word. And the most likely token to follow “AI” these days is, without a doubt, “Agents”. AI agents are hailed as the next quantum leap in the evolution towards building SkyNet AGI. An agent is basically a program that can interpret input with an LLM and has access to tools to actually do something with that input. Instead of ChatGPT drafting you an email, an agent could send emails on your behalf. You could ask your agent to “send friendly reminders to fill out that Doodle”, and it could read your latest Doodle, see who didn’t reply yet and then ask the Gmail agent to send those reminders to the right people. Rather than text-in-text-out, an agent converts input into actions. ...

April 3, 2025

Do we even need a moat?

Not all products require a technical moat — customer-focused SaaS solutions don’t need proprietary AI if they solve real business problems.

November 11, 2024